Read how block management companies across England replaced spreadsheets and disconnected systems with one cloud-based platform, and what changed for their teams, clients and portfolios.
Each story is told by the people who run the business, from founders and directors to accounts managers.
Our case studies follow managing agents of every size, from independent specialists looking after 35 blocks to groups managing more than 600 blocks and 11,000 units.
Each one explains why the team chose Blocks Online and how the platform supports their day-to-day work.
Choose a case study to read the full story: the challenge, the solution and the results, in the words of the team that lives with them every day.
Before Blocks Online, Pace had no dedicated block management software in place. The team managed their portfolio of 500 units using a combination of spreadsheets and Microsoft Office, with service charges, leaseholder records and supplier invoices all handled manually. Crystal Horwood, CEO, explains how moving to a purpose built block management platform transformed the team's day to day operations and gave them the foundation to grow to over 1,300 units.
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This case study explores how PMMS improved the speed and accuracy of their year end accounts by using the SCOAP Accountant Service through Blocks Online. It outlines the challenges of their previous manual process, why they chose to adopt the service, and the results they have seen so far, including significant time savings and smoother communication across teams.
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When Love PM took over an existing company early last year and began rapid growth, Jamie Love and the team knew from day one that they needed a robust, scalable platform to manage their expanding portfolio effectively. Having previously used Blocks Online in a different company, Managing Director Jamie Love explains why they chose to maximise Blocks Online's capabilities from the start and how it's enabled their remarkable growth trajectory.
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As Rowan’s portfolio of blocks grew, Chris and the team needed more than just spreadsheets and siloed systems, they needed a reliable, centralised platform to manage compliance, communication, finances, and client service at scale. Managing Director Chris Brook explains why they chose Blocks Online and how it’s given the business the structure, confidence, and capacity to grow without disruption.
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Jennings & Barrett, a leading block and estate management firm with over 40 years of experience, sought specialized software to enhance efficiency, expand their portfolio, and improve client service. Blocks Online provided a cost-effective solution, enabling streamlined accounting, automated payment processes, and enhanced client communication. The result: a significant time savings for the team and portfolio growth of 1,500 units in just one year.
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Lornham, a leading residential property consultancy based in Central London, sought a unified software solution to manage their growing block management operations. By adopting Blocks Online, they streamlined workflows, improved client communication, and increased productivity by 30%, enabling them to maintain their high service standards.
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Vestra Property Management Limited, managing 1,000+ units across 35 blocks, needed a flexible software solution to streamline operations and support growth. Blocks Online delivered enhanced workflows, improved communication, and significant time savings, helping Vestra boost productivity and scale effectively.
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Urang, a Block Management company with 20+ years of experience, manages over 600 blocks and 11,000 units. By 2013, outdated systems hindered operations and growth, prompting a switch to Blocks Online. This integrated platform streamlined processes, improved cash flow, and elevated client service. Founder Paul Cleaver highlights how Blocks Online has future-proofed their business and ensured exceptional results.
Read case studyBlocks Online is partnered with The Property Institute and is an RICS tech partner. Both reflect our commitment to the standards that property managers and their clients expect.
Managing agents and block management companies that use Blocks Online to run their portfolios, from independent specialists to established groups managing more than 600 blocks.
Each one introduces the business, then explains the challenge the team faced, the solution they put in place with Blocks Online and the outcome for their team and clients.
Yes. Book a free demo and our team will show you how Blocks Online handles service charges, leaseholder records and day-to-day property management for a portfolio like yours.
Blocks Online was formed to provide a dedicated solution for block management companies and managing agents.
Book a free demo to see how Blocks Online helps your team manage service charges, leaseholders and day-to-day property work in one place.
