Terms of Service

Welcome to Blocks Online Limited’s (Blocks Online) Terms of Service.

Important: These Terms apply to the public Blocks Online marketing website. They do not govern access to the Blocks Online software platform, the BOL Portal or any other authenticated service, which are subject to separate terms and contractual arrangements linked from those services. 

1. ABOUT THESE TERMS 

These Website Terms of Service (the “Terms”) set out the rules that apply when you access or use www.blocksonline.co.uk and any public-facing pages or subdomains that we operate as part of our marketing website (together, the “Website”). 

By using the Website, you confirm that you accept these Terms and agree to comply with them. If you do not accept these Terms, you must not use the Website. 

The following policies also apply to your use of the Website: 

• our Privacy Policy, which explains how we collect, use and protect personal information; and 

• our Cookie Policy, which explains how we use cookies and similar technologies and how you can manage your preferences. 

The current policies are available at blocksonline.co.uk/privacy/ and blocksonline.co.uk/cookies/. 

Any purchase, subscription, trial, demonstration, software access or other service supplied by Blocks Online is governed by the terms and conditions referenced in the applicable quotation, order form, service agreement, portal terms or other contractual terms agreed by Blocks Online. If there is any conflict, those specific contractual terms will take precedence in relation to the relevant product or service. 

2. ABOUT US AND HOW TO CONTACT US 

The Website is operated by Blocks Online Limited (“Blocks Online”, “we”, “us” or “our”). Blocks Online Limited is a private limited company registered in England and Wales under company number 08700039. 

Our registered office is 79 College Road, Harrow, England, HA1 1BD. Our VAT registration number is 173 7294 83. 

You can contact us by email at hello@blocksonline.co.uk or by telephone on 020 3384 3418. 

3. AVAILABILITY OF AND CHANGES TO THE WEBSITE 

The Website is made available free of charge. We do not guarantee that it, or any content on it, will always be available, uninterrupted, secure or free from errors, bugs or viruses. 

We may update, change, suspend, withdraw or restrict the availability of all or any part of the Website for business, operational, security, legal or regulatory reasons. Where reasonably practicable, we will try to give notice of material or prolonged changes. 

You are responsible for arranging the equipment, software and internet connection needed to access the Website. You are also responsible for ensuring that anyone who accesses the Website through your internet connection is aware of these Terms and complies with them. 

Our Website is directed to people residing in the United Kingdom. We do not represent that the Website or its content is appropriate or available for use outside the United Kingdom. If you access the Website from another country, you are responsible for complying with any applicable local laws. 

4. PERMITTED USE OF THE WEBSITE 

You may use the Website only for lawful purposes. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable and revocable licence to access and use the Website. 

You may print or download extracts from the Website for your personal use or for internal business evaluation, including reviewing product information, brochures, case studies and other marketing materials. You must not: 

• sell, license, sub-license, distribute, republish or commercially exploit any part of the Website or its content; 

• alter the paper or digital copies of any materials you have printed or downloaded, except for reasonable internal annotations; 

• use any illustrations, photographs, video, audio, graphics or branding separately from the accompanying text or context; 

• remove, obscure or alter any copyright, trade mark or proprietary notice; or 

• use the Website or its content in a way that is misleading, unlawful or damaging to Blocks Online or any third party. 

If you copy, download, share, reproduce or use any part of the Website in breach of these Terms, your right to use the Website will cease immediately and you must, at our request, return or destroy any copies you have made. 

5. INTELLECTUAL PROPERTY RIGHTS 

We are the owner or authorised licensee of all intellectual property rights in the Website and in the material published on it, including its design, text, software, databases, graphics, photographs, video, audio, trademarks, logos, domain names and other content. Those works are protected by copyright, trademark and other intellectual property laws and treaties around the world. All rights are reserved. 

“Blocks Online”, the Blocks Online logo and associated product or service names are trademarks or trading names of Blocks Online. You must not use them without our prior written permission, except where they form part of material that you are permitted to use under these Terms. 

Nothing in these Terms transfers any ownership or other proprietary right in the Website or its content to you. 

6. LINKING TO THE WEBSITE 

You may link to the Website home page, provided that you do so in a way that is fair and lawful and does not damage our reputation or take unfair advantage of it. 

You must not establish a link in a way that suggests any association, approval or endorsement by us where none exists. You must not frame the Website on another website or link to it from any website that contains unlawful, misleading, defamatory or otherwise objectionable material. 

We may withdraw linking permission at any time without notice. If you wish to make any use of the Website or content on it other than as permitted above, please contact us. 

7. INFORMATION ON THE WEBSITE AND NO PROFESSIONAL ADVICE 

The content on the Website is provided for general information and marketing purposes only. It is not intended to amount to legal, accounting, tax, financial, regulatory, property management or other professional advice on which you should rely. You should obtain appropriate professional or specialist advice before taking, or refraining from, any action based on content on the Website. 

Although we make reasonable efforts to update the information on the Website, we make no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete, current or suitable for your particular needs. Product descriptions, screenshots, features, statistics, timescales and other information may change and may not reflect the exact configuration or availability of a product or service at any particular time. 

Nothing on the Website constitutes a binding offer, quotation, warranty, commitment or representation about the functionality, performance, availability or price of any product or service unless it is expressly incorporated into a written agreement signed or otherwise formally accepted by Blocks Online. 

8. THIRD-PARTY WEBSITES AND RESOURCES 

The Website may contain links to websites, services or resources provided by third parties. These links are provided for information and convenience only. They do not mean that we approve, endorse or accept responsibility for the linked website, its operator, its content or any information, goods or services available through it. 

We do not control third-party websites or resources. Your use of them is subject to the terms and privacy policies of the relevant third party, and you should review those terms before using them. 

9. PROHIBITED USE AND WEBSITE SECURITY 

You must not misuse the Website. In particular, you must not: 

• use the Website for any unlawful, fraudulent, harmful or unauthorised purpose; 

• attempt to gain unauthorised access to the Website, the server on which it is hosted, or any server, computer, database, account or network connected with it; 

• introduce or transmit viruses, trojans, worms, logic bombs, malicious code or any other material that is technologically harmful; 

• attack the Website through a denial-of-service attack or distributed denial-of-service attack; 

• interfere with, damage, overload, impair or disrupt the Website or any equipment, software or network used to provide it; 

• circumvent or attempt to circumvent access controls, security measures, usage restrictions or technical protections; 

• impersonate another person or misrepresent your identity, authority, relationship or affiliation; or 

• use the Website to send unsolicited communications or to collect personal information about other users without a lawful basis. 

Unauthorised access, interference or attacks may constitute a criminal offence under the Computer Misuse Act 1990 or other legislation. We will report suspected offences to the relevant law enforcement authorities and cooperate with them, including by disclosing relevant information where we are legally permitted or required to do so. In the event of such a breach, your right to use the Website will cease immediately. 

10. AUTOMATED ACCESS, WEB SCRAPING AND AI TRAINING 

Except where expressly permitted by us in writing or where the law does not allow the activity to be restricted by contract, you must not conduct, facilitate, authorise or permit text or data mining, web scraping, crawling, extraction, copying, monitoring or republication in relation to the Website or its content. 

This includes using any robot, bot, spider, scraper, automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, analyse, monitor or republish any part of the Website or its data or content accessed via the same, and use of automated analytical techniques aimed at analysing text and data in digital form to generate information including for the development, training, fine-tuning, testing or validation of any artificial intelligence system or model, which includes (without limitation) patterns, trends and correlations. 

This clause is an express reservation of our rights. It does not prohibit: 

• the ordinary use of browsers, assistive technologies or accessibility tools by individual users; 

• security testing that we have expressly authorised in writing; or 

• standard indexing by general-purpose search engines, solely to create publicly available search results, provided that the operator complies with our robots.txt instructions and does not use the content for a separate commercial dataset or AI training purpose. 

11. PERSONAL INFORMATION AND COOKIES 

We process personal information in accordance with our Privacy Policy. That policy explains the types of information we collect, the purposes and lawful bases for processing, how long we keep information, when we share it and the rights available to individuals. 

We use cookies and similar technologies as described in our Cookie Policy. Where consent is required for non-essential cookies or similar technologies, we will request it through the Website’s cookie preference controls. Accepting these Terms does not by itself constitute consent to non-essential cookies or to any processing that requires consent. 

12. SUSPENSION OR RESTRICTION OF ACCESS 

We may suspend, restrict or terminate your access to all or any part of the Website if we reasonably believe that you have breached these Terms, misused the Website, created a security risk, infringed another person’s rights, or where suspension is reasonably required for legal, regulatory, operational or protective reasons. 

Where appropriate and lawful, we may give you an opportunity to explain or remedy the issue. We are not required to provide access where doing so would expose us, our customers, other users or any third party to material risk or would prevent us from complying with the law. 

13. OUR RESPONSIBILITY FOR LOSS OR DAMAGE 

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited. This includes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation.  

If you are a business user: 

• we exclude all implied conditions, warranties, representations and other terms that may apply to the Website or its content; 

• we will not be liable for loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising from or in connection with your use of, or inability to use, the Website or your use of or reliance on its content; and 

• in particular, we will not be liable for loss of profits, sales, revenue, business, anticipated savings, data, goodwill or reputation, business interruption, wasted expenditure, loss of opportunity, or any indirect or consequential loss or damage. 

If you are a consumer user: 

• the Website is only provided for domestic and private use. You agree not to use the Website for any commercial or business purposes and we are not liable for any business loss, including loss of profit, business, opportunity or revenue or business interruption, or any other loss or damage that is not foreseeable; and 

• if defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us. 

We are not responsible for loss or damage caused by events outside our reasonable control, by third-party websites or services, by your failure to follow reasonable security precautions, or by inaccurate, incomplete or outdated information supplied by a third party. 

14. CHANGES TO THESE TERMS 

We may amend these Terms from time to time to reflect changes to the Website, our business, technology, legal or regulatory requirements, or the way we operate. The updated version will be published on the Website which will show the date on which it was last updated. 

Changes will apply from the date stated in the updated Terms and will not alter rights or liabilities that arose before that date. Where a change is material and it is reasonably practicable to do so, we will provide additional notice on the Website. 

Each time you use the Website, you should check these Terms to ensure that you understand the terms that apply at that time. 

15. GENERAL PROVISIONS 

We may transfer our rights and obligations under these Terms to another organisation, for example as part of a restructuring, sale or transfer of our business. We will ensure that any transfer does not reduce any mandatory rights you have under law. 

You may not transfer your rights or obligations under these Terms without our prior written consent. 

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as deleted or modified to the minimum extent necessary, and the remaining provisions will continue in full force and effect. 

A delay or failure by us to enforce any provision or right will not constitute a waiver of that provision or right. 

Unless expressly stated otherwise, no person other than you and Blocks Online has any right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999. 

16. GOVERNING LAW AND JURISDICTION 

These Terms, their subject matter and their formation are governed by English law. 

If you are a business user, the courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms or the Website. 

If you are a consumer resident in the United Kingdom, you may bring proceedings in the courts of the part of the United Kingdom in which you live. If you live outside the United Kingdom, any mandatory rights available to you under local law are not affected. 

Questions about these Terms may be sent to hello@blocksonline.co.uk.